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Frequently Asked Questions

Find answers to common questions about Crypto Helper.

How do I create a price alert?

Open the app, tap the "+" button, search for your cryptocurrency, enter your target price, and tap "Create Alert". You'll receive a push notification when the price reaches your target. It's that simple!

Which cryptocurrencies are supported?

We support over 300 cryptocurrencies including Bitcoin (BTC), Ethereum (ETH), Solana (SOL), and all major altcoins. Our list is regularly updated to include new and trending tokens.

How fast are the price alerts?

Our system monitors prices 24/7 with updates every few seconds. When your target price is hit, you'll receive a push notification within seconds. We use multiple data sources to ensure accuracy.

Can I set alerts above AND below the current price?

Yes! You can create alerts for any price target - whether it's above or below the current market price. This is perfect for setting both profit targets and dip-buying opportunities.

What's the difference between Basic and Pro?

Basic allows up to 5 active alerts with 30 notifications per month and no ads, perfect for most traders. Pro offers unlimited alerts and priority notifications, ideal for professional traders monitoring many positions simultaneously.

How do I restore my subscription on a new device?

Sign in with the same Apple ID you used to purchase the subscription. Go to Account tab in the app and tap "Restore Purchases". Your subscription will be restored automatically.

Is my data secure?

Absolutely. We use industry-standard encryption for all data. We never store your private keys, wallet addresses, or sensitive financial information. Your alert preferences are synced securely through your Apple ID.

How do I cancel my subscription?

You can manage or cancel your subscription anytime through your Apple ID settings: Settings > Your Name > Subscriptions > Crypto Helper. Your access continues until the end of the current billing period.

We're Here For You

Can't find what you're looking for? Our support team typically responds within 24 hours.

support@cryptohelper.pro